Last update: November 14th 2023
1.- Owner and Data Controller
The owner of this website and data controller for the processing is Balearic Home Mallorca S.L. and (hereinafter, Balearic Home Mallorca), with registered office at Calle de l’Argenteria, 16, CP 07001, Palma de Mallorca, Balearic Islands, Spain.
NIF: B44678985
Email: info@balearichomemallorca.com
Balearic Home Mallorca S.L. is registered in the Public Registry of Commerce of Palma de Mallorca, in T 2991, F 111, S 8, H PM 96101, I/A 1.
The use of the website attributes you the condition of “User”, therefore you accept the terms and conditions indicated below: these Terms of Use and Privacy and the Cookie Policy of Balearic Home Mallorca.
The Terms of Use and Privacy will apply to the following websites:
https://balearichomemallorca.com/es/
https://vacacional.balearichomemallorca.com/
https://balearichomemallorca.com/sales/
https://alquiler.balearichomemallorca.com/
1.2.- Description
Acceptance of the Terms of Use and Privacy of Balearic Home Mallorca is a necessary condition for the use of our website.
These Terms of Use and Privacy regulate the collection, processing and use of your personal and non-personal information as a user of Balearic Home Mallorca, from the effective date that appears in the header. Likewise, how you can use the website and its functions (hereinafter the Service) are also indicated.
To process your personal data, Balearic Home Mallorca complies with current local and European legislation, as well as its implementing regulations.
2.- Description and Use of the Service
Balearic Home Mallorca has more than 10 years of experience in the Balearic real estate sector, providing advice on all issues relating to the purchase, sale or long-term rental of a property in Mallorca.
On the other hand, Balearic Home Mallorca provides different information portals where you will find, among other things:
- Properties to buy
- Properties with vacation or long-term rental options
- Information and advice to be able to sell or rent properties
Finally, the user will also have the option to offer their property for both rent and sale.
3.- External links
The website may link to other websites.
However, we do not exercise any control over these sites or their contents, which are in fact subject to their own terms and conditions. We also do not assume any association or responsibility for them, nor do we guarantee their technical availability, quality, reliability, accuracy or veracity.
4.- Intellectual and Industrial Property
The content and information of Balearic Home Mallorca (among others, brands, logos, data, text, image or computer code), as well as the hardware or software elements used to provide such content and information, are their property or have the corresponding authorizations for their use.
For this reason and by virtue of the provisions of national and European regulations on intellectual property, modification, reproduction, duplication, copying, distribution, sale, resale and other forms of exploitation for commercial or equivalent purposes of the Service and its content are prohibited.
Any other use of the content of the Service requires prior written consent from us or, as the case may be, from the authors of the content.
5.- User Content
You can contribute to the Service by sending us a message to our email address or through the contact forms available on the website (hereinafter “Content”).
Therefore, by sending us Content you grant Balearic Home Mallorca a worldwide, non-exclusive, free use license, until the content is removed, transferable and sublicensable over that Content.
This means that the content remains yours, but Balearic Home Mallorca, thanks to that use license, can: a) use, reproduce, modify, adapt, translate and publish the Content, create derivative works from it, show and display it throughout the world, by any known media and for any legitimate purpose; and b) use the name related to that Content.
However, Balearic Home Mallorca reserves the right not to publish content or information that is false or contrary to the rights of third parties.
6.- Age
Regarding the use of the website, you declare that you are of legal age and have the necessary legal capacity to be bound by these terms and conditions and to use the Site in accordance with them, which you fully understand and acknowledge.
If you contract the Service on behalf of a company, you acknowledge that you have authorization and appropriate representation on behalf of the organization to do so.
You declare that all information you provide to access the Service, before and during its use, it is true, complete and accurate.
7.- Data protection
7.1.- Information collected
The personal and non-personal information collected will change depending on your use of the website and its features.
The personal and non-personal information collected will reach us in two ways: 1) automatically collected and 2) which you provide us voluntarily.
7.1.1.- Data collected automatically
This information will consist of:
- The one collected through cookies or similar mechanisms stored on your device, always with your consent. Check the Cookie Policy from Balearic Home Mallorca for more information.
- The IP from which the connection is made, the type of device used and its characteristics, the version of the operating system, the type of browser, the language, the date, the country, the time of the request, the referenced URL or the mobile network used, among others.
- Site usage data and possible errors detected during use, such as pages not found or erroneous views.
- Furthermore, Balearic Home Mallorca uses Google Analytics, an analytical service provided by Google LLC. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. To provide these services, they use cookies that collect information, including the user’s IP address, which will be transmitted, processed and stored by Google in the terms established on the website www.google.com. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.
In any case, you can disable Google Analytics cookies from here.
7.1.2.- Data provided voluntarily
This information will consist of:
- The personal information that the messages sent through the contact channels established at Balearic Home Mallorca may contain, such as your name and surname, email, telephone, CV and message. Mandatory data is indicated.
- The personal information that may be contained in the messages sent through the contact channels established in Balearic Home Mallorca to request more information about the property, such as your name and surname, email, telephone number and message. Mandatory data will appear indicated.
- The personal information that the messages sent through the contact channels established in Balearic Home Mallorca to contact a personal advisor may contain, such as your name and surname, email, telephone number and message. Mandatory data will appear indicated.
- The personal information that the messages sent through the contact channels established in Balearic Home Mallorca to offer a property for sale or rent may contain, such as your name and surname, email, telephone number and location. Mandatory data will appear indicated.
- Personal information that is required to create your user account on our platform such as username, email and password. Mandatory data will appear indicated.
7.2.- Rights
We inform you that completing the forms is voluntary. However, if you do not fill in the required fields (marked with an asterisk or required), the use of some functions of the site will not be possible or will be limited.
The personal data you provide us will be incorporated and processed in the files owned by Balearic Home Mallorca, in order to be able to respond to your requests.
You can exercise at any time the rights of access, rectification, erasure, right to restrict processing, opposition and portability of your personal data by email addressed to: info@balearichomemallorca.com o a the postal address: Calle de l’Argenteria, 16, CP 07001, Palma de Mallorca, Balearic Islands, Spain.
In both cases you must identify yourself with your first and last name, as well as a copy of your DNI or national ID, if necessary.
Here you can find the different models to exercise such rights.
In the event that you have given consent for a specific purpose, you have the right to withdraw consent at any time, without affecting the legality of the processing based on consent prior to its withdrawal.
Additionally, if you believe there is a problem with the way we are handling your data, you can direct your complaints to the data protection authority that corresponds, being the Spanish Data Protection Agency the one indicated in the case of Spain.
7.3.- Use of Data
Balearic Home Mallorca will use the data collected to:
- Manage and update the service (the legal basis being our legitimate interest in maintaining and keeping the service up to date and in good condition).
- Respond to your requests (the legal basis being our legitimate interest in responding and resolving our users’ queries).
- Manage and update user accounts (the legal basis being your consent)
- To better understand the tastes of our private and professional users and adapt the services to their preferences and needs (the legal basis being our legitimate interest in providing the most personalized service possible).
- Through cookies, to carry out studies on the effectiveness of the website, marketing, advertising and sales (the legal basis being your consent).
- Manage the selection processes in the job offers that we publish (the legal basis being the establishment of pre-contractual relationships).
- Store in our job board the CV or curriculum Vitae that you may have provided us to send you new offers (the legal basis being your consent).
- Maintain the security of the Service, investigate illegal activities, enforce our terms and conditions and assist state security forces in the framework of their eventual investigations (the legal basis being our legitimate interest in guaranteeing and maintaining the security of the Service and its users).
Balearic Home Mallorca does not use automated decisions, although it can generate basic user profiles, the legal basis being our legitimate interest in direct marketing and for the purpose of providing personalized offers.
Likewise, Balearic Home Mallorca may use user information in the form of aggregated and anonymous data to show it to third parties. You may also share statistics and demographic information about users and their use of the Service with third parties. But none of this will allow these third parties to identify you personally.
7.3.1.- In emails and contact forms
The website of the site has encryption TLS that allows the user to securely send their personal data through standard contact forms.
The personal data collected will be subject to automated processing and incorporated into the corresponding activity registry files and from which Balearic Home Mallorca is the owner. In that sense:
- We will receive your IP, which will be used to check the origin of the message in order to offer you appropriate recommendations (for example, present the information in the correct language) and to detect possible irregularities (for example, possible cyberattack attempts on Balearic Home Mallorca), as well as data relating to your ISP.
- Likewise, you can provide us with your data by telephone, email and other indicated means of communication.
7.4.- Data storage
Below is how long the data processed by Balearic Home Mallorca is stored:
- The disaggregated data will be kept without a deletion period.
- User data will be kept for the minimum necessary, and may be kept up to:
– 5 years, according to art. 1964 of the Civil Code (personal actions without special deadline).
– 6 years, according to art. 30 of the Commercial Code (accounting books or invoices, for example).
8.- Service providers and others
To fulfill the purposes indicated in these Terms of Use and Privacy, Balearic Home Mallorca will share the data of users who request information, specifically their name, email, telephone number and postal code, with third parties with whom the Service collaborates.
Balearic Home Mallorca requires them to comply with these Terms of Use and Privacy in what is applicable to them and they must also have their own. However, Balearic Home Mallorca will not be responsible for compliance with said policy.
On the other hand, under some circumstances, Balearic Home Mallorca may share, use, preserve or disclose personal information with third parties, in a non-aggregate manner:
- To provide the Service:
Service providers who perform functions on our behalf, such as web hosting or statistics monitoring. These service providers may collect and access information as necessary to perform their functions, but they are not permitted to share or use the information for any other purpose. - To cooperate with the competent authorities:
If we believe it is reasonably necessary to satisfy any law, legal process or legitimate interest. In any case, we will only provide the information strictly required.
9.- Responsibility
To the extent permitted by law, Balearic Home Mallorca is not responsible for: a) errors or omissions in the contents; b) the lack of availability of the website or; c) the transmission of malicious programs in the content, despite having adopted all reasonable technological measures to prevent it.
10.- Modifications
Balearic Home Mallorca reserves the right to make any modifications it deems appropriate to its website without prior notice, and may change, delete or add both the content and services provided through it and the way in which they are presented.
On the other hand, these terms and conditions may change at any time. The modifications will come into force from the moment of their publication.
11.- Cookies
Check our Cookie Policy from Balearic Home Mallorca to know the usage of them.
12.- Security measures
Balearic Home Mallorca adopts all necessary technical and organizational measures to protect the security and integrity of the personal and non-personal information collected. Both against unauthorized access and its accidental alteration, loss or destruction.
In any case, Balearic Home Mallorca cannot guarantee the absolute security of the information collected, so you must collaborate and use common sense at all times regarding the information shared.
You understand and acknowledge that, even after deletion, personal and non-personal information may remain viewable in cache or if copied or stored by other users.
13.- Language of the terms and conditions
The terms and conditions of the Service are presented in several languages (Spanish, German and English). In case of contradiction between one and the other, the Spanish version will prevail.
14.- Contact
If you have questions about these Terms of Use and Privacy, contact us at:
E-mail: info@balearichomemallorca.com
Address: Calle de l’Argentteria, 16, CP 07001, Palma de Mallorca, Balearic Islands, Spain.
